Account help

My password doesn't work

Your password is caSe SeNsiTiVe. Make sure your CAPS LOCK isn't on.
You need to type your username and password exactly as they appear in the email which was sent to you.
The best option is to to COPY & PASTE each directly from the email.

If the above doesn't help you please recover your password.
I didn't receive my activation key

You can have your activation key resend to your email, by filling out the form on this page.

Due to the nature of this website emails sent from us might be placed in your SPAM, BULK MAIL or UNWANTED MAIL folder.
Please check your mail settings before contacting us. Thank you!
I suddenly see a CAPTCHA image when I try to sign in

This happens to verify that you are a human being after too many failed sign in attempts from your IP address.
Enter the words in image in the required field and sign in as usual.
I know my username and password but I can't sign in

Pay special attention to the error message you get:

CAPTCHA failed
The human image verification failed. You must enter the words exactly as they appear. Reload the CAPTCHA if it is too unreadable.

Account not activated
You did not activate your account yet. We have sent you an email with activation instructions. If you did not receive the activation email click here to resend it.

Sign in failed
The password do not match the account. If you forgot your password go here to recover it.

Unknown account
The account do not exist in our system. It is also possible that the account was deleted due to account inactivity.

Account suspended
The account has been suspended by administrator. This usually happens due to violation of our terms of service.
I don't remember if I have an account

Use your email and the recover password function to lookup your account.
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